Программа курса стажировки

Программа месячного курса включает:

80 часов занятий по 4 часa в день, 5 раз в неделю.

• Лекции и практические занятия на тему: “Основы туристического бизнеса. Менеджмент в туризме” (32 часа)
• Английский язык — теория и практика с носителем языка (32 часа)
• Практические занятия в лучших отелях Чехии 3-4-5* (16 часов)

В двухнедельной программе по каждой дисциплине идет половина часов, т.е. 16:16:8.

Всё обучение и стажировки проводятся на английском языке.

План лекций:

Reception

How to treat the guest in a professional way? The way, how to be a real professional receptionist! No matter where no matter who, the base is same. How to manage guest complaints and still keep smiling? Lead the guest to the expression: "It was great to be here!

Creative marketing I

Find the new ways how to do your marketing more creative and be ready! We are ready to show you that social networks are useful! Be ready and use these networks in a right ways. During these classes will be also mentioned the importace of reviews and possibilities of using reviews in marketing. A part of these classes is also focused on the Hotelstars Union project (official european stars).

Creative marketing II

Be ready fort dealing in using of Daily deal sites! To deal or not to deal? Find the answers for this question! We show you what are the benefits and risks of this bussines.

F&B Management

Restaurant could be an important part of incomes! How to do pricing? How to promote? Be the professional! How to create a modern menu? Optimalize your storage!

Effective Marketing & Sales

This course will show you important sales and marketing activities for hotels and travel industry. Course is based on a real experience and contains many practical informations. You will learn, how to find right sales channels, how to get your company website on top positions, how to work with prices and also product.